Privacy Commitment
1. Personal Data Collection
When you sign up, we collect your name, contact info, birth date, and address to confirm your identity and comply with Australian privacy and gambling laws.
2. Use of Information
We use your data to operate services, prevent fraud, and offer personalised promos. Your details are never sold to external parties without clear consent under Australian regulation.
3. Data Security
All user data is encrypted using 256-bit SSL. We follow the Australian Cyber Security Centre (ACSC) recommendations and perform regular third-party audits.
4. Cookie Usage
We use browser cookies to improve functionality and personalize your experience. These comply with the Australian Spam Act 2003 and APP guidelines. You can disable cookies anytime in your browser settings.
5. Third-Party Access
We only share your information with trusted Australian entities like payment processors and regulators—each bound by confidentiality obligations and legal compliance.
6. Age Requirements
Myst un Lock Lottery is restricted to users aged 18 and above. We use ID checks to ensure compliance with state-level gambling laws. Underage accounts are closed and monitored for misuse.
7. Secure Payments
We process transactions via PCI-DSS certified Australian gateways. For verification, we store only masked card details (e.g. **** **** **** 1234).
8. Communications & Preferences
Marketing messages are optional—you can opt-out anytime. Critical account alerts remain enabled. Our policies follow the Spam Act and Australian e-marketing rules.
9. Overseas Processing
In rare cases, your data may be handled by overseas providers. These partners meet Australian Privacy Principle 8 obligations to ensure equivalent protection.
10. Access to Personal Info
As an Australian user, you can request a copy of your data. Simply email support@mystunlocklottery.com with a valid government ID for confirmation.
11. Data Storage Period
We retain your data for 7 years, in line with ATO and gambling compliance laws. Dormant accounts are flagged and deactivated after 2 years of inactivity.
12. Changes to This Policy
Any updates will appear via banner or email. Continued use confirms agreement. Disputes can be raised with your state’s Office of the Gambling Regulator or via OAIC channels.